- #Word 2016 crashes when opening file from network how to#
- #Word 2016 crashes when opening file from network pro#
- #Word 2016 crashes when opening file from network windows 7#
- #Word 2016 crashes when opening file from network windows#
Here's the too easy to be true solution (after trying the above except SMBv1): Other users in the building still have this issue. Right now I have one computer that was very troublesome yesterday and this morning. With all of the above, the issue is still happening.
#Word 2016 crashes when opening file from network windows#
Excel DOESN'T crash when saving to desktop (redirected to Windows server) or other local disk. This confirmed the user accounts are not the issue. We tested affected user accounts on unaffected computers. We tried on other physical networks outside the office. We tested with both local and domain users. We had removed computers from the domain. We had disabled all non-essential group policies. All computers have Excel 2016 installed with latest updates
#Word 2016 crashes when opening file from network windows 7#
Happens only on Windows 10, not Windows 7
#Word 2016 crashes when opening file from network pro#
Also happens with Sketchup Pro 2017 for one user TMP file from which we can recover the excel file. The crash corrupts the excel files but leave behind a. Excel crashes 7 out of 10 times when saving to a network share on the Synology DS1515+ NAS with latest updates. I've been battling this issue all day yesterday with our Office 365 partner, without solution. Talk to experts about Microsoft Office 2019.This is a real headscratcher. Visit the dedicated forum to share, explore and If you have feedback for TechNet Subscriber Support, to learn more. Mark the replies as answers if they helped. If the issue is still persist, please try running excel in safe mode (Press Win + R, type “excel /safe”, press Enter.) and check the result. On the “File” menu, click“Exit” to quit Registry Editor. A zero number or blank (default) will turn off caching. Note Any non-zero number in the “Value data” box will turn on caching.
In the “Value data” box, type 1, and then click “OK”. Right-click “EnableShellDataCaching”, and then click “Modify”. Type “EnableShellDataCaching”, and then press ENTER. After you select the key that is specified in step 4, point to “New” on the “Edit” menu, and then click “DWORD Value”. Locate, and then click to select the following registry key: In the “Open” box, type “regedit”, and then click “OK”. Then follow these steps to modify registry manually:
#Word 2016 crashes when opening file from network how to#
Review How to back up and restore the registry in Windows Then, you can restore the registry if a problem occurs. For added protection, back up the registry before you modify it. Therefore, make sure that you follow these steps carefully. Might occur if you modify the registry incorrectly. You could try the follow methods to fix the problem.Īn Office program is slow or may appear to stop responding (hang) when you open a file from a network locationįollowing the steps in the easy fix wizard.Ģ. When you try to open a file from a network location, the hangs may be occur if the network location is lost during the time that your Office program is opening the file. Has anyone heard of this issue and is there any sort of fix for this?Īre you run Excel by opening an Excel file or Excel Application? The only thing I could see is that in the Save settings within Excel there are two paths set to save on our network, but this has always been theĬase and we have not heard reports of this issue in the past. I made sure there were no add-ins that were trying to call a network resource that could be causing the issue. When connecting to our internal network it opens without any issue.
This is not the case, as I have tested on a laptop and gotten the same result. When we first received this report, I thought it was an issue of launching a spreadsheet that was saved on our network from a shortcut. The program actually launches once the user connects
When doing so, the program just hangs on the startup window and will not go any further. We have a user who was trying to open excel on her work laptop from home without being on an internet connection.
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